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Studio support

Support & designer inquiries

Direct assistance with loom schedules, custom swatches, and order shipping. We are here to help you layer your space with heavy-weight, hand-loomed textiles.

Common questions

Common inquiries

Shipping & looms

Simple returns

Washing & care

Every piece is loomed in small batches. In-stock items ship within three business days; pre-orders align with our monthly weaving schedules.

We accept returns of unwashed, unused textiles in their original condition within thirty days of delivery. Custom swatches are final sale.

Our heavy-weight linen and organic cotton quilts are designed to be washed weekly. Use gentle cycles and tumble dry low to soften the weave.

Get in touch

Studio inquiries

Reach our Oregon studio directly for order support, trade program applications, or custom requests. Our team responds within one business day.